Replace feature seems to be selective

I’ve been able to make changes on some designs successfully and other designs go into “Design changes pending review” and after hours of waiting, nothing is changed once the review is done. @James  are there instances that you can tell us when a design cannot be changed? That insight could be helpful so that we don’t waste our time waiting for the change and can just repost. Thanks in advance

1 Like

Hi @PetStar  ,

We have published guidance here on what’s generally acceptable and not. 

Thank you @James   This is helpful

Much thanks James!  I never knew this guidance page existed, and it makes good sense.  Glad it’s in the Zazzle Help Center, so I can refer to it.