Since this morning, ‘replace product’ option isn’t showing on any of my products after I make a change. I’ve had this option for a long time, I think maybe over a year… Also, it was working yesterday, I was updating some of my products.
Does it show/work for you?
Same here (though I seem to still have it for foam boards)
Same. Last year they disabled the feature during the holidays, so I’m betting they’ve done it again. It really sucks because their new design tool has made a good portion of my designs unusable, and now I can’t even go in and fix them.
I reckon it’s on pause for the holidays and will return in the new year. Last year @James let us know so he may update us again
https://community.zazzle.com/t5/technical-issues/replace-not-an-option-anymore/td-p/181305
James’ post is dated 12/11/24. I get why they’d disable it for the holidays, but even if they were doing it earlier this year, why not wait until 10/31 similar to the pause in royalty changes, and why do it with no warning? Makes no sense.
@Zorinda Yes I know - that was the post from last year
Also missing for me as of today. Would be nice if we got a warning on this, like they do for the royalties. And as others mentioned, especially with the new design tool situation.
I think it’s a glitch, because I can get it on some products, but not all products. I was actually gonna use this morning on a product, it was there then it just disappeared. But, I do still have it available for some products. I’ve also had it since they started testing it and they usually announce it first. I believe I even got an email last year, when they paused it.
I just tested it on one product, it wasn’t there and tested it on another product, it popped up.
I also just noticed that the normal ‘edit’ button is missing and is showing ‘personalize this design’ instead… on my own items that I’m editing. So I have to click on that, and then click on ‘edit using design tool’. It does at least still have the ‘sell it’ button. But I’ve never had it setup like that with the extra step.
Maybe… just maybe they are working on it to fix the phantom duplicate problem? Fingers crossed…
There was a dual notification today that reminded people to change their royalty for the holiday rush and to update the year to the current year on ornaments, etc. So, I’m wondering if the Replace feature is still working in those products.
Same for me! Not working on ornaments or anything I’ve tried. Really need it to work again for my various types of Christmas items, etc.
Was hoping this was just a glitch, as this feature was working recently.
Can we at least have this Replace feature back until the end of October before “pausing” it for upcoming holidays?
I attempted to update the date on an ornament last night and did not get the “replace product” button. Normally, I would see it. I’ll try again in a day or two and see if it is restored for a while.
Zazzle: If the Replace option will be turned off annually sometime around Q4 due to the holiday rush, please make an announcement to let designers know when that will occur, so they can update their holiday products before the cut-off date. Thanks!
Are more designers being given the ‘replace’ button these days? I’m really hoping I get it soon! 😣
It seems to be on random products, but it is also back to making 1-2 duplicates, when I used the replace product today. I’m gonna give it a break today and try tomorrow, I don’t want the extra copies I can’t keep take of.
I cannot finish updating my Christmas card designs. Isn’t early October too soon to remove this option???
Still not there this morning.
Hopefully a glitch and not the holiday break. Seems early for the pause.
It just showed up for me a few months ago with no explanation. I used it to modify the date on my holiday products. More recently, it’s been creating duplicate products for me when I attempt to use it.
Thanks Jadendreamer13! It’s really good to know more designers are getting it now. I’ll keep optimistic! 😊
