Hi,
My “replace product” doesn’t seem to be working properly. It gave me the option to replace colors and make a small change to a background size on my business card but after a couple of hours in “design changes pending review”, the design is back to it’s published status but the changes were not made.
Give it a day and see if your changes update. I find that there’s almost always a lag.
Thanks. It goes into the whole review process (with the grey overlay and text saying “design changes pending review”. It sat like that overnight. Today the overlay and text are gone but changes were not made. I may have to just create a whole new version and delete this one unfortunately. Didn’t want to do that since it got 24 views in a matter of a few hours 
@James do you have any suggestions before I manually replace and delete?
Was the item new? If so, they only want the replace tool used on items that have sold already. Those views were likely bots if it was new, so I wouldn’t worry about it. It’s been hitting new items for the past almost year. From 2-20+ views overnight before the item is even in the marketplace.
Ah thank you for enlightening me! That makes me feel a lot better reposting.
As far as I can tell, we’re pretty caught up with these reviews. Although it might have been approved though, it could still take up to 48 hours for the new version to be indexed.
Hi James,
My products remained in the “design changes pending review” purgatory. I finally reposted and deleted the ones that were still in review. I also noticed that the “replace product” function was removed from my store so not sure if that was an error or intentional. Please let me know as I did like having that function. Thank you
Mine has been removed too! I’m hoping it is a glitch. Edit: It just came back after about 5 minutes missing
No, actually I made minor changes to around 12 or 13 products 4 days ago. They’re still grayed out & the changes have not yet been made.
I have one stuck as well
I wish I hadn’t but I wanted to make a small change to one design and test the tool (once it came back) and now that’s stuck as well
@James
Mine have been under review since Feb 14, says right over the product, pending review, could take 5 days. So after 5 days I contacted tech via chat/email. They did not know what I was talking about. Said products are not available for review, and to repost them for sale. They requested screenshots which I sent, have not heard anything since.
Same for me again
Posting again for this to be bumped up & dealt with. It’s been about a week & nothing has been updated. I have around 14 products & don’t want to revise any more without these first being fixed. Do you need PIDs? Can these finally be updated sometime next week? Can we get an acknowledgment of the issue? Thank you.
Mine are also still stuck. I have I believe 4 currently.
@James can we PLEASE get a moderator to respond to this post? Day 14 now for the bulk of the products I updated but not fixed. Do you need PIDs? Thanks.
@James can you give us some guidance on these. Should we be re-submitting the changes?
UPDATE: All except 1 of my products have now been updated. Thank you. It is day 9 for the last one. Can we assume this feature is still working? If I update other products, will they eventually be fixed?
That’s good. Only 1 of mine seems to have updated. 3 still have the ‘pending cover’, and don’t even show the ‘updated’ date accurately, which worries me a bit. Those were updated Feb 18th. I know because I have a customer message related to it.