I need someone to re-check what’s been going on for awhile. I’m simply changing the year dates (on some products). You can see that I’ve changed them on the 14th of January, which is indicated by being there on the 14th. And I have not touched, but one. Today is the 19th. So if the ornaments were put in on the 14th, so when I click on it and the product still has the “Edit this Design”, “Sell it”, and “Replace Product”. That’s clearly not replaced! Even though the date has been changed. What’s happening is it’s actually taking longer than the 5 days. When I close out of the product by not doing any of those choices, it comes back to the saved design position as of the 19th.
I’ve had products repeating this process over and over and over. again I’m wanting an explanation, because this clearly is not the process. It’s frustrating to anyone who this is happening to. And I don’t understand why some products have a harder time, and some seem to be like this. There should not be a product “harder than others”. The review process should all be the same for everyone. I’m wasting your time and mine, by continuing this circulating review process. Help me understand, please!
Hi all, there was an issue with these going into our review queue when we turned it back on. It’s corrected now so this should hopefully start working normally soon.
Some of mine have gone through, but I still have several that are stuck. I think I submitted them either the night the replace function was back or early that next day.
Thanks James. I’m wondering why this one, which has been in the replace system since 10/28/25, still has not changed. Is/was there a problem with the spiral notebooks? I’m curious about that one, since I’ve tried a few times, and had one go thru and this one did not. re: https://www.zazzle.com/modern_eucalyptus_wedding_rustic_teal_planner-256588620310703675
I’m still going through more that I’ve submitted regarding the ink color on foil cards that I submitted on my baptism cards. I hope they’ll know on each of those, since it’s not noticeable what is changing.
I take that back about replace product working. I need to change the gold foil filter on graphics on one of my cards I just happened to see. Zazzle had somehow changed the filter choice on me. This card was made a few years ago. It was always fine (until it wasn’t – don’t know how long it’s been incorrect like this). Anyways, I did replace product 4 days ago. It’s still grayed out & hasn’t been fixed.
PID
256022844327573403
Also, I changed dates on 8 graduation posters & foam boards 3 days ago (actually the 2nd time – changed them initially around 2 days before that). They’re still wrong.
PIDs
256919127454505575
256035148383555553
256802438395128866
256024264884355674
256063159937289471
256016227166265039
256572156937263691
256491322655811357
This would be really great if this could be addressed already, as the graduation buying season is starting shortly. Thanks.
Thank you, the graduation posters & foam boards have been fixed, but the card listed above is still “pending”. And this was not my mistake. At some point the gold foil filter choice changed on its own. It would be great if this could be rectified soon. Again, PID 256022844327573403
Hi all, we’re dealing with a huge amount of reviews since the pause period. While we usually advise 3-5 business days for a review, this will now take up to 2 weeks while our team work through this. Thanks for your patience.