"Request Error" after going to the collection page

Discussion Forums Technical Issues
1

Please help me solve the problem with switching to the collections tab - https://www.zazzle.com/store/merryfeast
It gives an error after clicking on it:

<< Go back to where you were
An unexpected error occurred while processing your request. Please try again later. If you got to this page after manually entering the URL into the Address field of your browser, please make sure that it is spelled correctly

Because of the error it is impossible to create new collections and edit existing ones.

2

The problem solved itself, everything worked. It took exactly one day, so I guess I just had to wait)

1 Like
3

Hi @nrakhotskaia ,

I’m very sorry to hear that you experienced this issue. We are aware of the issue. I’m glad to hear that everything is working as expected for you now however. Thank you for the update.

Pádraig

4

Closing this discussion. Let’s use the conversation below:

https://community.zazzle.com/t5/technical-issues/i-have-a-request-error-on-my-account-page-or-store-backend-or/m-p/78441