I’m I bit confused and disappointed over what I got after selling 100 item !! Can anyone explains how this was calculated
Ps: my main product is at 65% as margins and it clearly shows it was transferred to another product which got it reduced to 5% still I can’t get how it’s only 4$ as a royalty
I can explain where the default royalty came from - it’s a setting in your Creator Account - and is automatically picked up when a transfer this design happens
Go to https://www.zazzle.com/my/account/defaultroyalty and change it as needed
When anyone in the future transfers your designs - this will be set at this default royalty in future
If Zazzle have a 50% sale on, 5% will be low as reflected.
I’m confused on the calculations for a few sales I’ve had recently. As an example, someone bought (4) pillows but I only received my set royalty of 14.9% on 3 of the pillows and received only 5% on the fourth pillow. I’m attaching a screenshot. Can anyone explain this to me? Thank you in advance!
Thank you so much for pointing this out 
it was very helpful for me aswell.
Your customer paid a total of $203.88 (157.88 + 46.00 as per your screenshot)
So looks like they bought four 20x20 pillows and choose either Cotton or Outdoor as the fabric option which is an extra $11.50 per pillow, equaling $67.95 per pillow for a total of $271.80. But they got 25% off total order, so $50.97 per pillow, total of $203.88.
That extra $11.50 per pillow x four pillows ='s the $46.00. This is considered a User Option and a royalty of 5% is applied to that amount as shown in your screenshot. Then you subtract that $46 from the total the customer actually paid after their discount ($203.88) and the remaining balance ($157.88) is what your 14.9% is applied to.
Congrats on the nice sale!
I wish if I were this good in Maths in school … 😛
I have a question, what’s the ideal default royalty? I mean, I do 10% is that good? just curious do you guys do 15%
@chuamishael I don’t think there is such a thing as an ideal default royalty. Just do what you think is a fair price for the product and what you want your royalty to be. A lot of designers go high due to all the sales/discounts but then a lot of designers go low to get better marketplace placement.
At the end of the day - the choice is yours (changing royalties is frozen now until Jan 2025 so you won’t be able to change any until then)
