Looks like there is a bug. My royalty history isn’t updating, but I am getting notifications for sales, and my total earnings are updated. I just can’t see each individual royalty.
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Earnings and transactions have not updated in 2 days. I see others having this issue. Please fix. Thank you.
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I have the same issue.
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Same issue here.
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I have a referral that shows up in referral history for today but no sales that show up in either Royalty history or earnings history. Also referral and original sale do not show up in earnings history.
I have nine sales plus a referral showing up in my notifications but none have been captured in earnings or royalty history
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My royalty and referral history aren’t updating, but the total earnings are going up.
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To my knowledge this has happened just once before, very recently. Strangely, I can no longer find the messages relating to that issue anymore, or I would have posted the link here. They appear to have been removed for some reason, though I cannot say for sure.
To my recollection, the last time this happened, forum users exchanged information updates on what they were seeing in their own accounts day-to-day, as there were no updates from Zazzle. However, it went back to normal after a few days. I’m guessing that’s what everyone here really wants to know.
While the problem persisted last time, there were days when you could see sales on Royalty History or Referral History, even though there were no results showing on the main History tally. Other days the results froze across the board.
My educated guess would be that Zazzle are making another update to their system as we end the tax year, and that is why the updates have gone haywire.
As I write this on Sunday morning, the results are frozen across the board, and I somehow doubt this will be resolved before the new working week gets underway.
Anyway, as Zazzle don’t seem to have any staff members dedicate to responding to the forum these days, I think it is important that creators help each other out as much as possible by sharing such valuable information when people may quite rightly be worrying. I hope this info helps.
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Thanks for taking the time to write such a detailed post.
I have screen shots of the all my sales notifications that are not showing. Clearly there is some sort of glitch and, as you say, I too think that all should be sorted when the working week gets underway tomorrow. Until then I doubt there is much anyone can do except wait as frustrating as this is. Thanks again, Sue
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Try looking at your ‘last sold date’ under ‘sort’ in the backend of your store.
Also if you click on the bell icon..
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another way of seeing your recent sales while everything else is not working - go to https://www.zazzle.com/my/earnings/royaltyproducts and set the Time Period as Custom Date Range - enter any date and you’ll get a rough idea
edit to add screenshot
Custom Date Range for Royalty by Product Report
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It’s appears to be an update issue, I’m sure they’ll have it fixed as soon as possible.
Here’s a thread
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I am having the same issue.
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Yes, we can see our sales there - but we want to see them where they are supposed to be. Need this issue fixed.
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Yes we know that but we need the sales to show up in earnings and transactions. Need issue fixed. Thanks.
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When you don’t batá test your update this will always happen
Just a heads up, since I’ve noticed it in comments before, but it’s ‘Beta Test’ 
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Same here. You can see what sold by clicking on ‘Royalty by Product’ link
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Same here…I can view sold in notifications…but no update in Royalty history, totals or referral..can’t find the sale anywhere except in notifications.
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Same here.
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Life would be so much easier if there was a “Current Day” sort instead of having to set the custom range over and over and over and over. 
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