Royalty Rates Not Updating on Clocks

Discussion Forums Technical Issues
1

I changed the royalty on all my clocks long before the 20th and none of them have updated.  Most of them don’t even show the “pending” royalty I changed it to. 

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2

Hey @CarlaRolfe ,

Thank you for reporting this issue. I flagged it with the team.

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3

Please see these threads:

https://community.zazzle.com/t5/technical-issues/how-do-we-know-our-royalty-change-requests-are-officially/m-p/186611#M18376

https://community.zazzle.com/t5/technical-issues/editing-percentages-are-not-sticking/m-p/184424

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4

It can take a few days since they haven’t been updated for months. Assuming you have been changing products that the update stuck.

5

My royalties also didn’t update yet…

6

All my clock royalty rates have been updated.  Thank you zazzle folks. 😁

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