After detecting several disappointing situation working across Zazzle platfrom, that can be interest of other Creators/Designers too, I reported promplty to Zazzle everything and most of the times they say my they forward topic to appropriate teams. Then, no answers come more, something after years too…
Very disappointing.
Hi @osea ,
Do you have a case number in your email so I can look in to this for you? You can reply to this thread with it. Thanks.
There are many open case numbers. I’m still waiting. Can you solicit your teams please? I do not post here publicy the CASES numbers. Thank you for your understanding.
I will share something with you a problem that was like yours looked into but haven’t solved, the prices on Canadian Zazzle were four times more expansive in comparison with American Zazzle, it was a currency rate but much more than banks market currency and Zazzle just couldn’t solve it but promised me to look into that but didn’t change it after I asked few times more so I let it go and switched to American Zazzle.com website instead of Zazzle.ca. That was too bad, the problem still remains everything is much more expansive twice as much as currency rate in any bank, Zazzle couldn’t deal with it and I regretfully moved on.
I had not problems like that.
@osea I just think not all problems Zazzle can solve. Good luck to you!
Sure, it’s enough Zazzle staff solves the issues of Zazzle platform or what wrong is connecting not working on my store, so I can be more lighthearted and sure it works like they make it appear… At this moment I was thinking something else, for example how can I do a backup of my store. I think this is not like solving a riddle, just a little applying at these day… No settings are allowed for that on my store. Still waiting on how to do from Zazzle staff.
@osea Their agents quit nice and friendly and the technical stuff is very informative. Try contacting the Agent in chat and see if they will take your case further.
Yes, I’m in contact with them. Some option they suggest can be good, but I see as momentaneary. Need different improvements.
Yes, I’m in contact with them. Some option they suggest can be good, but I see as momentaneary. Need different improvements.
How can I make a backup of my store. I upload mostly from ready designs/graphics created with PRO software like Corel Draw and Illustrator, but sometimes I edit and arrange elements on Zazzle edit tool. How can I save the design I made. The saved design section on Zazlle is with a time end of six month. This means my olds design are already deleted from there. How can I save them from my store and keep for ever saved and identified in my IP rights own. And also all time I spent to create and publish them.