I just noticed that some of my collections are not showing up at all. The links lead to a page that says this:
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I reported this issue to Zazzle today, and they assured me they would look into it.
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I have the same problem with one of my collections. I get the same error message when I’m signed out, or if I’m trying to access it from the backend.
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Can you please share a link to an affected collection? Thanks in advance.
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The issue occurs when trying to access the collection pages:
- Clicking a collection link from a product page results in an error message.
- While the product page displays the collection and its included products, the link to view all products in the collection does not open.
- From my Store Manager, clicking on the collection also leads to an error.
1. Evergreen Festive foliage wedding
Collection link: https://www.zazzle.com/collections/119007973838347054
Invitation: https://www.zazzle.com/evergreen_elegant_winter_wedding_invitation-256704043938959778
- Watercolor lemons elegant collection
Collection link: https://www.zazzle.com/collections/119007973838347054
Invitation: https://www.zazzle.com/she_found_her_main_squeeze_bridal_shower_invitation-256714296285314339
- Gold floral baby shower collection
Collection link: https://www.zazzle.com/collections/119977828382174508
Invitation: https://www.zazzle.com/blush_floral_gold_its_a_girl_baby_shower_invitation-256005452506334250
- Bee Baby Shower and Gender reveal
Collection: https://www.zazzle.com/collections/119792253769449162
Invitation: https://www.zazzle.com/bee_gender_reveal_invitation-256311783647486801
There are several more collections affected as well.
I appreciate you looking into this for me!
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Excellent. Thanks a bunch for the detailed information!
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Yes, it’s this one: https://www.zazzle.com/collections/pink_easter_bunny-119730292672984777
and this one: https://www.zazzle.com/collections/three_leaping_rabbits-119696729664885542
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I am starting to have this same issue on two of my collections, one which I just created! I cannot provide a link to either as all I get is an ‘Request Error’ page, with no link to the actual collection. It is also happening on my web site where I provide my seasonal collections for Easter. This just started to happen on 3/03/2025. I cannot even do any editing on either collection. Collection names: Everything Easter and the new one is, Easter Elations Cards And Gifts. Hope this gets fixed soon.
I had the same problem. This is how I did it: Copy the link from the URL address bar and paste it into a notepad or text document. Then copy it again from there, and it should paste correctly.
I just want to add that I have had this problem with one of mine too. Although, I’m not sure how to get the right URL to post here. So, I’ll see what I can get atm. This is the URL I get when it goes to the error page. I cannot get the correct URL that it’s supposed to go to, and I don’t know how to get the correct URL instead. Can someone tell me how to get the correct URL when this happens, please? https://www.zazzle.com/pd/editcollection?id=119113942041403513&sr=250117919633901068
I’m going through all of my collections (which are a lot), but found 2 more:
https://www.zazzle.com/pd/editcollection?id=119254055666553254&sr=250117919633901068 and https://www.zazzle.com/pd/editcollection?id=119128877265417204&sr=250117919633901068
*I just wanted to add that copying it into a notepad, and then copying it from there didn’t do any good. It’s still not clear, to me, what’s going on.
This is just a way to paste a URL link on the forum. Otherwise when I copy and paste it directly, it just pastes as ‘Error’. It doesn’t solve the ‘Request Error’ problem. I hope it’s fixed soon!
My Nerdy Fun Gift Ideas Collection keeps going to “Request Error.” 3/4/25. I was intending to get a share link to post from it to post today when I discovered this issue. Not sure how long it’s been going on, but because of this Request Error I can’t access any sort of link to it. Seems to be the only Collection effected. It is listed as “Active.” So…could we fix it?
I can see just fine https://www.zazzle.com/collections/nerdy_fun_gift_ideas-119853759754270588
I think the issue is this “request error” is occurring for the Zazzle store owners themselves. I need to be able to access edit features & share links and I cannot.
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Should be working again. Very sorry about that!
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Yes! It’s working again, thank you 
It’s working for me now! Thank you 
It’s working again. thx, Scott