"Sort by: newest" not showing new products

Discussion Forums Technical Issues
1

Hi! I’m looking at the Christmas card landing page, and when I click “sort by: newest,” the newest card I see is from 3 weeks ago and probably half of the cards showing are more than a year old. I haven’t checked many other categories and I’m not really as familiar, but it looks like the situation might be the same with ornaments too. Wrapping paper is showing a design from 2020 as the newest.

My products have indexed in my stores, so I’m surprised that they’re not showing up weeks later in their category pages. Just wanted to get this on Zazzle’s repair radar if it wasn’t yet. Thanks!

1 Like
2

Hey @Lea ,

Sorry to hear about this issue and thank you for flagging.

Can you share a link to the page and a screenshot if possible please.

3

Hi Mark! Sorry - I did mean to include a link.
Here’s the Christmas cards - https://www.zazzle.com/c/christmas+cards?st=date_created

And the screenshot -

Wrapping paper - https://www.zazzle.com/c/wrapping+paper?st=date_created
And ornaments - https://www.zazzle.com/c/ornaments?st=date_created

This is showing for me on both Firefox and Safari.

4

It looks like it’s updated now! The first page still has a smattering of older designs sprinkled throughout, but it makes sense to me for Zazzle to have a few picks out there intentionally to break up the potential spammy onslaught (like the current deluge of political cat cards from a variety of brand new accounts).

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