Hi team,
My store banner has been cropped and pixellated and a blue background added.
This occurs in both Firefox and Safari.
This morning it was fine.
I have done nothing to it that would cause this.
Kind regards.
Mark.
14 Likes
I checked my store banner. Same situation. Completely altered, now unrecognizable, no doing of mine.
4 Likes
Apologies for the issue here. Engineering is aware. We’ll have this fixed as soon as we can.
29 Likes
It is Aug. 9 and I just discovered the same thing has happened to my store banners. All else on page looks normal. Hope it can be fixed soon.
2 Likes
the same issue here 🤔
1 Like
Same here. On both my store & personal profile. It looks awful. I hope it’s fixed soon.
1 Like
same
OOPS! Sorry, didn’t see that Scott replied to this!
As Gilda Radner said ‘It’s always something!’
Thank you, thank you.
1 Like
Same issue here. Glad I found this post because was just doing a search to see if dimensions had changed or something, lol.
1 Like
I have been decapitated and now appear as a headless surfer!
2 Likes
The 3 store I checked all have the same issue. I wasn’t going to post as it is a known issue now, but it has taken awhile to fix so I thought I’d add myself to the list of affected designers.
Thanks
PC
…
1 Like
My 3 stores have the same issue too.
1 Like
Same here. My store banner was the perfect size (for years) until today. Now it’s been enlarged to the point where everything is bleeding off (on my computer, iPad and iPhone). I looked at other stores and their banners are way off too. What’s going on over there at Zazzle??? A lot of changes happening that look like mistakes or glitches.
First, it’s descriptions that have been translated to other languages and rewritten in poor English (still not resolved). Then it’s the elimination of watermarks whether you want them or not (no explanation). Now this! What’s the story?
2 Likes
Good to know this is being fixed. I thought it was just me, lol. Oh, and does this have anything to do with why product preview images are so blurry now?
1 Like
Oh no! klstock.
1 Like
Not only has my banner gotten messed up, they dropped my Zazzle rank for no reason. YIKES!
2 Likes
My Zazzle rank has now dropped for no reason either.
3 Likes
Me too - one store affected; the other two are OK.
The same issue for me too, I’m so glad to find that Zazzle is working on it, the banners look just awful, blown up like that. I tried resizing some of mine but couldn’t seem to save the changes, hopefully, all will return to normal soon.
2 Likes
