I usually change my store banners to follow the up and coming holidays. I’ve been trying for house to change the banner to stores that just won’t change at all, no matter which previously used banner I choose. I have tried it in two different ways. Does there need to be a fix?
Yes, I’ve refreshed.
Refreshing won’t help unless you clear your browser cache.
Change the image, then open an incognito or private browser window. There’s some conversation on the topic here. I’d add any further comments to that discussion https://community.zazzle.com/t5/technical-issues/banner-image-not-showing/m-p/34275
We’d also prefer that members avoid using ALL CAPS in the subject line of new conversations. Thanks in advance.