Suspicious DM from someone claiming they are planning to buy a product wholesale...

… And sell it in large quantities. It was a two part message that started with the auto “someone had a question about [product link]” Then they asked if I could talk about it on Insta and gave my a name and an icon description. I just had a feeling in my gut that something was off, this wasn’t like any other DMs from shoppers I’ve received before. Then I googled it and nothing came up. And I mean nothing. I was asked to search something else

I’m already uncomfortable with the idea of someone reselling my designs. But this user sounds like a bot as the zazzle account was also empty. It also sounds strange to me to basically say, “I’m going to take the design you spent hours on then ask you to promote me.”

Has anyone else received the same or similar DM?

First time poster and on mobile, sorry if the formatting is weird.

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Forgot to add: I have not yet seen any sales on linked product.

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I got the same message. I asked for more clarification and didn’t get any answer.

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Well it’s reassuring to know it was not just me. Thank you for the update about lack of reply, I sat on replying because of my gut feeling.

Was the user a Jone Johanna? Or equally common name?

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Caprice earlier today started a thread called
Auto Response Text
Several people posted about this problem.

Here’s what I posted there:
If the message seems questionable to you, the only way Zazzle can investigate it is if you report it.

You HAVE to report them, take a screenshot for Z to work with. Give Z whatever info you have concerning the message.

ways to report to zazzle:

https://help.zazzle.com/hc/en-us/articles/221463567-How-Do-I-Contact-Zazzle-Customer-Support-

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Thank you, I’ll do just that

There was a scam floating around a few weeks ago, detailed here in this thread.  I don’t know if this new one is related, but it’s clear from the thread that Zazzle does want to know when these suspicious things are happening. https://community.zazzle.com/t5/general-zazzle-discussion/conversations-with-a-scammer-have-you-been-contacted/m-p/15649#M1983

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Anyone who wants to buy your product wholesale and resell it would do the following: 1) provide their whole name or company name and contacts (usually website) 2) never ask you for your IG or any other social media 3) ask you under what conditions you would agree to sell it wholesale, if there’s something specific besides JUST buying from Z and reselling (which is fine and doesn’t require contacting you at all).

Anything that doesn’t fit all three is a scam. Don’t think twice. Report and forget.

Also, unrelated, for those who understand, the more options there are to contact anyone on the site, the more scammers you will have to deal with, funny enough.

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Thanks for mentioning this. We’ll keep an eye on this user.

As always, if you find a situation that you feel uncomfortable with please report the user. You can do this by clicking on the three dots that appear in the upper right hand corner of the page, which should open a Details menu. Then go to the user’s name and click on the three dots next to their name, and click Report.

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I also got 3 messages like that this morning in a span of 3 hours. Because I was at work in the middle of something and didn’t have time to think twice (English is not my first language), I just sent auto-response to the first 2 of them but after the 3rd one, I reported them all.

I’ve got 4 email similar to this in the past few days

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Got the same message, likely a scam. But apparently can’t find report as spam button in the chat section

I got the same message and reported it. I was recently hacked on Instagram (still haven’t recovered the account). There appears to be some security problem with Instagram and that’s why the hackers want to get you over there.

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We’ve suspended the user.

Thanks to everyone that contributed here.

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I just received a message like this today. I will report it.

HI everyone, if you happen to see a message like this please let us know. We’re suspending the accounts as they’re found.

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Thanks for reporting! This user has been suspended.

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I got this exact message today. I reported the account as spam, and “Millie’s” profile now says anonymous.

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Yes, I already got six of these messages. These are the users’ profiles:

https://www.zazzle.com/mbr/238662212779511938
https://www.zazzle.com/mbr/238372266887528942
https://www.zazzle.com/mbr/238496754764139625

The other three already had their profiles deleted. 

Yes! I got a message from “her” today! 😂 Another one was “Joseph Robert” . 

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