I am having some issues in my collections backend. Since the issues are multiplying, I thought it was time to reach out for help.
Typo in the Collections Backend. File Folders is mispelled File Folers.
How do we make a collection private? I do not see where to make a collection private or to undo private status. When I have all collection channels enabled, some collections show up as private anyway. Other collections, when those same collection channels are disabled, are still public. In both cases, all products inside those collections are set as direct sell only. I need the ability to navigate this for my business clients.
I am not able to share a collection with a client when it is set to private. All products in the collection are set to direct sell only. But those items should be viewable by anyone I send the link to. However, the collection is not viewable. I am directed to undo private status in order to share the collection. But when I am done sharing I have no way to make it private again.
Employee Lanyards- The products I am taken to (from the collections backend Lanyard section, when I click create a lanyard, are key chains and dry erase boards. The employee badges I did create (and included the lanyard feature) show up in name badges and not Lanyards.
as it has been over 3 months, do we have a real solution yet?
All my private collections were arbitrarily deleted by Zazzle, which did NOT help. Now I have to go searching for each product. And each client has no way to see their products. For example, I have a national real estate company I design products for. Each individual realtor would click the collection link to view all their products available to them. I have many clients in this industry. This is just one example.
I need to be able to have direct sell only collections for my clients, so they have a place to go and see all their products in one place and so I can keep everything organized. The share collection link for direct sell only needs to be accessible to each specific client. It worked just fine before the collection changes last year or two.
So instead of communicating with me or fixing the issue, someone took it upon themselves to just delete those collections without my permission.
as it has been over 3 months, do we have a real solution yet?
All my private collections were arbitrarily deleted by Zazzle, which did NOT help. Now I have to go searching for each product. And each client has no way to see their products. For example, I have a national real estate company I design products for. Each individual realtor would click the collection link to view all their products available to them. I have many clients in this industry. But I have to keep the product direct sell for obvious reasons. This is just one example.
I need to be able to have direct sell only collections for my clients, so they have a place to go and see all their products in one place and so I can keep everything organized. The share collection link for “direct sell only” products needs to make the entire collection and all its products accessible to each specific client. It worked just fine before the collection changes last year or two. Now it’s either enabled or disabled in the marketplace or store. Neither of those options make these collections accessible to my clients.
So instead of communicating with me or fixing the issue, someone took it upon themselves to just delete those collections without my permission.