As of last night I noticed that I was not able to add text when creating. Today I am positive it is not working at all. I tried putting the year on graduation cake tops but it remains blank and tells me to add text here. I tried from the left add new text and also from link after nothing shows up. It then happened again with a baby blanket and just again when trying to add text to the spine of a binder. I still have not figured out how to add text to the new guest books like I used to be able to but that is a different issue and I have not tried to make one. I am certain it would not allow me to do it anyway. Seems there is a bug in the system stopping this option. I tried clearing cache and restarting computer. I am using Chrome.
click add text
change font
Selling options make a template
@kashmier Just tested designing a cake topper and it’s working as expected for me.
Try using Firefox and see if that’s any better.
Also check for any extensions in your chrome browser that could be stopping the Design Tool working. (eg ad blockers)
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I just set on on a phone and it is still not working for me:(
Hi @kashmier ,
I’m very sorry to hear that you are experiencing an issue here. I cannot replicate the issue you are reporting. Can you provide a URL link for a design you are working on in your account that exhibits this behavior so that we can investigate further for you?
Thank you for your patience!
Pádraig
Hi The text is working today. New problem I am unable to copy design from one side of a porch flag and add it to the other side. It is great to be able to have the welcome and image exactly the same on both. I tried to just copy and paste one image at a time but it still did not work. I guess the system is just working through some bugs.