Tissue Paper Sale on 4-4-26 Qty. 3 ???

Discussion Forums General Zazzle Discussion
1

I made a sale for tissue paper this morning. Although the change of a minimum order of qty. of 6 has been implemented, this customer was able to purchase a qty. of three.  Which, would be great, except Zazzle has also introduced a 40% discount as of today. So, I sold a qty. of 3 sheets of tissue paper with a royalty payout of $0.48.

How did the customer order only 3? I tried to replicate her sale, but it would not let me change the qty. to 3.

Screen shot of sale details:

Zazzle Tissue Paper Sale 4-4-26.png
Zazzle Tissue Paper Sale 4-4-26.png352×539 17.7 KB

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2

Was this a repeat of an earlier sale to same customer? ??

3

I don’t know.  Are you seeing this?

4

On 3rd of April I had one sale for 3 and another for 8! No idea how they got those quantities and I put it down to a glitch. All sales of tissue since have been for the new minimum quantity of 6. 

Hope that helps. Sue 

5

Hi all,

Apologies for the delay here. I flagged this issue with the team.

Thank you.

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