i SAW DETOUR SHIRTS FORM YOUTUBE UPLOAD A TRANSPARENT FILE TO ZAZZLE AND HIS WORKED PERFECTLY. WHEN I DO THE SAME PROCESS IT DOES NOT WORK
You may want to edit your title and comment so they aren’t all caps, I got told not to do that. Just and FYI! 🙄
I have no issues uploading a PNG transparent file to the design tool. Can you describe more about the process you are using, and tell us what file type you are trying to upload?
Indeed- post an example of what you are getting and describe your process.
I use svg files generated from Illustrator pretty often these days and they always work fine.
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