I’ve been having some trouble uploading covers this evening. I click on the upload link, and the process seems to work normally, but when I’m done no cover appears and the link doesn’t change to say remove cover, it just acts like I never uploaded one. I’m guessing maybe the system is overloaded or performing maintenance or something? Anyhow, I’m calling it quits for the night and hopefully it will have corrected itself by morning. Just wanted to report it in case something else was going on.
Having the same issue this bright and early saturday morning. Tried refreshing and cleared cookies and web cache logged back in and still no cover photo… just blank square. I can’t even find how to remove the mockup so I used the replace product feature hoping it will restore the product without the blank mockup.
I am having multi issues, with cover photos I have just uploaded, they aren’t showing at all, instead get a pixelated sorry product image is not available as see below. Plus some of my older ones that were ok now, not showing up in the collections at the bottom of the page this is the screen shot below I was only doing them because of the latest message saying our products will be pushed up if they have cover photos. I hope this get fixed soon https://www.zazzle.com/z/zm4pa254?rf=238346800477376990 this is link to a newly uploaded cover photo product that is not showing at all. https://www.zazzle.com/z/aat4dzbx?rf=238346800477376990
All I see is a blank white spot too and it still says upload cover photo again, so I’m gonna stop for awhile and keep the original photo in place, so it doesn’t show up as a blank spot for a customer to see.
I’m also just getting the blank square image placeholder. Either way it’s an ugly way to be seen in the marketplace, I’m sure they’ll get this fixed soon. Bummer though although late to the game here I was psyched to get my mockups I created this morning up and running.
Bummerooskis!!! I was so hoping this would be resolved today. Well, it seems that the problem started last night some time. The stuff I uploaded earlier in the evening took just fine, but everything I uploaded after 9:30pm (Mountain time) is not working. I guess I’ll just work on creating the covers for now and wait until this gets resolved to upload them.
I am also having the same issue, yet I’ve still been working at it…hopefully I’m not wasting my time.
Also, I am noticing some inconsistencies with cover photos. Sometimes the product shows up with no cover photo on the back end but I can see it in the marketplace? Sometimes the cover photo never appears even if I select it as that photo in the edit button. I hope these kinks get worked out.
The Cover Photo feature has been glitchy for me ever since Zazzle implemented it. Most times, with multiple attempts [and a lot of coaxing] it eventually works. But today, it’s acting just as you described!
Yeah - it’s been glitchy all along, but it seems the glitch has now turned into something completely non-functional. I’m sorta betting that they made some changes last night and inadvertently broke it. But at this point I think we’ll probably have to wait at least until Monday for any improvement. Sigh.
I have cleared the cache and restarted, still not showing the images on the collection nor in the main product screen, sometimes however I can see it when clicking to see the close up photo option. Weird it has to be there end hopefully it will get fixed soon. No point at the moment creating these if you can’t see them! In the meantime I have decided to go back and edited the details to display the original default zazzle view.
I tried uploading two cover photos yesterday (my first! :D), and I’m getting the “sorry, image not available” message where the photo should be. Hoping it resolves in a day or two.
I am having all of the problems listed above. I would like to know if we have to redo them. This wouldn’t be a problem, if I wasn’t worried about losing sales because I might lose my standing in the market place without them.
so I used the replace product feature hoping it will restore the product without the blank mockup. 
I was only doing them because of the latest message saying our products will be pushed up if they have cover photos. I hope this get fixed soon 
In the meantime I have decided to go back and edited the details to display the original default zazzle view.