Unable to Change Fonts

Whenever I try to change a font today, it takes me out of the design tool and straight back to the product page. Never encountered this before, must be a bug.

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I’ve passed this issue along to engineering.

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I’ve been having a ton of trouble with the fonts since they made the changes. Most of the time it hangs up and I get that reloading page message.

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Hi, it is still not working. It won’t let me change out of Folio Book. 

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It seems to be a problem with just my account because when I logged into another account I did not have the problem.

@Scott   This is also happening to me.  I’m stuck in Folio Medium and when I click on it, I’m sent out of the design page to the product page. I can’t create anything this way - not great timing with the Mega Moments Challenge.  Can you somehow take my account out of the a/b testing for fonts (or whatever is going on?) until the kinks are worked out? 

I’m not sure how long this has been happening. I’ve been out of town and just logged in today for the first time in a week. 

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@Scott  can you somehow fix this for my account too? I haven’t been able to create anything for days. 

This issue should resolve the situation for everyone that’s experiencing it. We’re hoping to release the fix tomorrow evening.

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My workaround yesterday was copying and pasting fonts from existing designs into my new designs - a headache, but at least I got some work done!  Hopefully it’ll be fixed soon. 

Good idea, but gosh that is a lot of work!

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Thank You for the fix! :slightly_smiling_face: 

This issue should be resolved now.