Unable to rearrange categories in my storefront.

Discussion Forums Technical Issues
1

I used to be able to drag the categories in my storefront to rearrange them.  But now it doesn’t work.  I have contacted zazzle support to no avail.  They can’t get it to work either.  Could someone please help me with this?  Thanks.

2

@
@imeanit  
I replied in your other thread but here it is again—
Your category icons/images (not your category text list) is what you can move around. Hold down on one of your category icons/images and drag it to a new location between two other icons, then drop/let go of it. It should then retain its new location. If not, try again. Touchy llittle devils.

3

Thanks, idraw.  That’s what I always used to do.  For years. Easy peasy.  But for the past few months, it has not worked.  But I’ll keep trying.  Thanks for your reply.

4

I tried it again, but it’s still not working.  Arrrrgh.

5

Have you changed computers? If you are now using a touchscreen while you were using something else prior, this could be your issue.

6

Nope.  Same computer.

1 Like
7

In that case, my next question would be, have you always been using a touchscreen? Functionality with regard to touchscreen did change about a year ago, as I recall.

8

Using a MacBook Pro Retina, same as before.

9

Hi @imeanit ,

Thanks for your post. I’m sorry to hear that you are experiencing an issue here. I have tested this and it appears to be working as expected on my side. In what way is it not working exactly? Can you describe it?

Thanks for your patience.

Pádraig.