Unfixable SVG Mask Problem Affecting Multiple Designs

Thank you for any assistance on this and I hope to can explain this well enough to be understood. I have at least 76 products currently hidden along with the corresponding collections because of this particular SVG masking problem.

Before the new design tool I made/used three SVGs that were not a shape available via Zazzle elements. Following the design tool change, I noticed that all three are now totally distorted when viewing them on the product page. It appears that when the Design Tool change occurred, these SVGs were replaced by a non-matching Zazzle mask. I have attempted to fix and replace them but there is no longer an option for me, the creator, to unmask and fix them. The images shown here provide examples displaying one of the three SVG designs with this problem.

This example: Product ID: 256254739124128969

Image 1 - How it currently displays. Image 2 - How it used to look. Image 3 - View in the design tool. Image 4 - Layers

Image 5 - Unmask icon not visible in the tool bar. 

This is how it currently looks. This is how it is supposed to look. How it looks in the design tool. Layers view No unmask icon available.

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There has been a thread open since last year, and there are no updates regarding the issue. I have several designs that are affected by this error.

https://community.zazzle.com/t5/technical-issues/issue-with-svg-elements-and-masks/m-p/233799

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Thank you. I am aware of that post. As a matter of fact I posted in that and just asked another creator if her particular issue, very similar to mine, had been addressed yet. Sometimes things get so buried they don’t get attention anymore so let’s hope this is a bump to the issue. 

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