Unwanted category in non English on my storefront.

Discussion Forums Technical Issues
1

Hi team,

This has suddenly appeared on my storefront category menu (what the buyer will see).
Please see attached screenshot.
Screen Shot 2022-10-05 at 9.17.07 pm.png

2
  • While logged in to your account,go to the bottom of your home page, there is a drop down panel with all the countries, choose USA (with the us flag). Reload the page in your browser, then check to see if it now shows USA in the drop down panel.
3

Are there any products in that category? The category has to be empty in order to delete it.

4

I had the same thing a week or two ago. I thought it might be as idraw suggested ( a shift to another version of Zazzle). but I do not think this was the case.

The two “foreign” categories were empty, so I just deleted them (go to ALL CATEGORIES, click on the one to delete then selected DELETE beneath the category title).

5

Hi @TheFrogFactory ,

I’m sorry for any inconvenience caused here. Thank you for reporting this. Our team will investigate the issue further. 

Pádraig