Using backpack as a search term does not pull up Port Authority backpacks under Custom Gifts page

Discussion Forums Technical Issues
1

Using “backpack” as a search term does not pull up the Port Authority backpacks under the Custom Gifts/Make Your Own Gift page.

Thank you for your attention,

W.H.

2

Hey @WHS_Designs ,

When I go to the create your own page and type “backpack” the Port Authority backpacks show right away.

Can you send on the link to the page (in case I looked in the wrong place) and a screenshot of what you see as well?

3

@Mark  ,

I should clarify that a wee bit further.

When I click on the “View all Products” button to do a “transfer design to a product”, typing in the search term “backpack” on the Custom Gifts/Make Your Own Gift page search bar only brings up the drawstring backpack and Boldface backpacks as choices for design on – not any of the Port Authority backpacks.

Thank you
W.H.

4

Hi @WHS_Designs ,

Flagged with the team now. Thanks.

5

thank you, @Mark  !