A few weeks ago I sold an item that was self-referred, and wanting to know more about where that referral came from I checked the “view insights” link only to see that no views, and no sales were showing. I thought there might be a delay so I tried back again a week or so later, and still nothing. I chalked it up to a glitch, possibly with that specific product. Well, last week I sold some paper plates that were self referred. So, I checked the View Insights today and once again it was showing no sales and no views for the past 7 days and the past 30 days. I love the idea of View Insights, and it would be very helpful in determining the best way to market items, but it’s very frustrating when it doesn’t seem to be functioning. I know there has been some recent glitches with views and such, but my view insights problems seem to be going back at least a few weeks, if not longer. Is anyone else experiencing this?
4 Likes
View insights has been broken for me for a couple months now.
View insights has never given me any accurate data but I thought it was like this for everyone as it’s still “gathering data”. For me, for any product to show any info, it has to have hundreds of views, sales, and be an old product, and even then it’s inconsistent in between products. I think I might have 10 products with any search terms data there.
Anyway now it’s bad timing to ask with the stats fiasco going on. I’d like to see other people’s experience with this though once Zazzle works again.