Wallet preview not showing image at correct scale

Discussion Forums Technical Issues
1

I have an image scaled to fill a wallet cover. Previously the wallet’s preview was correct, but I’ve noticed the preview is now showing the image as much smaller than it should be. Going into edit, the image remains at the proper scale to cover the print area, the problem is with the preview generated.

https://www.zazzle.co.nz/personalized_labrador_dogs_trifold_wallet-256625283178931897?dz=90c80ebf-5e8a-45b1-ac80-c698cb16f449

2

I loked at your product and don’t see any difference between the Design Tool view and the Preview?

scaling.jpg
scaling.jpg900×1218 105 KB

1 Like
3

Appears to have been fixed, but now I’m seeing a similar preview image glitch with a pet tag;

https://www.zazzle.co.nz/design_your_own_pet_tag-256186554257956564

4

Hey @MadjackGG ,

Thanks for flagging this. I reported to the team now.