When will the Replace Feature be Coming Back?

I have a bunch of products that are broken because of various Zazzle bugs (specifically, the lines appearing on white gradients reported here:  Gradient Fade from White to Clear png Images Sudde… - Zazzle and missing images on masks that were converted to frames reported here: Missing masked images in products - Zazzle). I’d really like to be able to fix these products, but the replace feature is still off line. 

Could we please get an ETA for when that feature will return after its holiday hiatus?

Thanks!

17 Likes

Ditto. I would especially love to be able to redo my circle masks on the products where it’s now not showing (except within the design tool), since it seems as though it’s only happening on my older products, not new ones (at this point).

3 Likes

Hey @Cat  and @Marcia ,

I have reached out to the team to see when the replace product function will return.

10 Likes

I also have many broken designs that need to be fixed due to the above problems as well as the Square Tri-fold broken designs.

4 Likes

@Mark  thanks so much!

2 Likes

I have a new product that has sold 3 times in the first 2 weeks. I just noticed an issue that needs to be corrected before anyone else orders it again. Creating and posting a new version eliminates the sales I am credited with. So I am very much in need of this feature returning. Please give us an update @Mark  . Thank you.

1 Like

Hey @smkshops ,

I’m still waiting on an update from the team. As soon as I have an update, I will let you know. Thanks.

3 Likes

Thanks Mark

1 Like

It was back for me as of last night

1 Like

Me too, thanks Zazzle!

Me, too. Thank you very much!!!

I started updating grad designs that have the year as soon as I noticed it was back, but it would seem that they’re all still pending update here a week later. Has anyone had any changes actually go through yet?

3 Likes