White turns partially black on product image

I’ve designed a Christmas tie with white Christmas trees on a red background.  The first photo shows what it is meant to look like. However, I find it keeps changing the trees so they appear partially black (second photo, below).

1 Like

@Marblewave   did you use a SVG for your pattern by chance? There have been issues I believe. 

https://www.zazzle.com/red_and_white_christmas_tree_patterned_neck_tie-256378802976494086 I believe that was the link to it but you must have deleted it?

Hi @Sara_H

Thanks for replying!  The image is a jpg, and I used Zazzle’s background remover.

I will try again and remove the background before uploading this time, to see if it helps.

1 Like

Hey @Marblewave ,

I reported this to the team. I will let you know when I hear back.

Thank you, @Mark  

1 Like