Works in Progress under "MY Designs" are Inaccessible

Discussion Forums Technical Issues
1

Hello,

I’ve been working on several designs that I can no longer access. I tried accessing them from both the account and the store websites. I see the in-progress works on the “My Products”/“MY Stuff”/“My Designs” webpages. But when I click on them, I am getting the error message: “Oops! We can’t seem to find the product you’re looking for.” 

Please advise. I put so many hours on these and do not want to lose them. 

Thanks in advance.

2

We just dealt with this issue in this thread.

https://community.zazzle.com/t5/pro-basic-private/censorship-design-has-disappeared-from-saved-designs/m-p/176443

We solved it by clicking on the edit pencil, click done, and then clicking on them and they came up to be published. Try it. I hope it works.

2 Likes
3

Thank you, @ElizabethR . This worked perfectly!