Zazzle Plus Settings do not show up under My Account

Discussion Forums Technical Issues
1

I accidentally opted into the Zazzle Plus program while looking for more information on it.

How do I opt out right away, as I’m Canadian and really wouldn’t be able to take advantage of the Zazzle Plus program anyway? I’m not seeing the Zazzle Plus Settings that are supposed to be showing under My Account as per the help article link and excerpt below.

https://help.zazzle.com/hc/en-us/articles/1500004463622-Zazzle-Plus#h_01GFXT2K60B0FTZQPZ4MVW60MN

" How do I cancel my account?
To cancel your Zazzle Plus membership, go to My Account and click on Zazzle Plus Settings. This will take you to your Zazzle Plus management page where you can click the " Do not auto renew" button. "

2 Likes
2

I don’t see any evidence that you’re subscribed to Zazzle Plus.

3

I see what happened. You clicked on the subscription, which added it to your cart, but you never proceeded to checkout. This means you were never subscribed, so you’re all good. I removed the subscription from your Cart to eliminate any future confusion.

1 Like
4

Much appreciated, @Scott  !

5

 Can you do the same for me please? There is no “manage Zazzle plus account” option.

6

I don’t see a Zazzle Plus subscription in your account. Are you hoping to be signed up?

1 Like
7

Thanks for getting back to me. I had an email saying it would renew on 11th of Jan and wanted to make sure that didn’t happen. The link just takes you to my account page where there is no Zazzle plus options. 

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8

Do you have a second Zazzle account that you might have forgotten about?

9

No, just this one. I’ll assume it’s cancelled for now as you can’t see anything. Thank you!

10

It looks like you do have a second account. I sent you a bit more information via Zazzle Chat.