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12-29-2024 02:13 PM
From time to time I would re-arrange my categories in "All Categories" by clicking and dragging to new desired position. Now they no longer are able to be re-arranged. Has something changed or am I doing something wrong?
Solved! Go to Solution.
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12-29-2024 03:57 PM
I just tested re-arranging "all categories" in one of my stores and it worked as normal. I had to click on the category I wanted to move a couple of times before being allowed to drag the category into the desired place, but it worked. I moved several categories.
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12-29-2024 03:57 PM
I just tested re-arranging "all categories" in one of my stores and it worked as normal. I had to click on the category I wanted to move a couple of times before being allowed to drag the category into the desired place, but it worked. I moved several categories.
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12-29-2024 04:00 PM
@DancingPelicansnap 🤗
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12-29-2024 08:25 PM
Dancing Pelican, Since you along with Sara_H above are able to re-arrange your categories, it must be something I am doing wrong. Though I have done this many times in the past, it has been awhile, so I guess I will go back and try again and see if I can figure it out. Appreciate your input! Thanks.
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12-29-2024 04:00 PM
Which browser are you using? I've just tried on firefox (windows) click then drag a category and rearranged it successfully
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12-29-2024 08:23 PM
Sara_H, I am using Chrome on my iMac desktop and I have done this so many times without a problem, which is why I cannot figure out if I have forgotten the process or if things have changed. From what you tell me, I do not think things have changed in how you do it, so it must be me. Thank you for responding!
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12-29-2024 08:42 PM
Sara_H and DancingPelican, I just tried again and this time I was able to do it, but it is "sluggish" whereas before, I could in one swoop drag and drop to a new place, now it takes 2 or 3 steps to get it to the new place. And there does seem to be a delay in it actually arriving in the new position. But it seems to eventually get to where I want it. Thanks again to you both.
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12-30-2024 02:26 AM
@Shar-Ken
The site is probably just running a bit slow. Happy you managed to rearrange!
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12-30-2024 05:41 AM
I experienced the sluggishness too, but was able to drag the categories into the desired order on the 2nd attempt. Glad it is working for you now!
