Check not Received, but is marked "Cleared"

SusanEileenEvan
New Contributor II

I have not received my commission check from 11/1/2023, but it shows in payments history as "Cleared". 

What should I do?

1 ACCEPTED SOLUTION

PenguinPower
Valued Contributor III

Give them a moment.. checks weren’t mailed until just a few days ago and it is the postal services busy season… Cleared doesn’t mean it was cashed, just that it was cut and mailed.. I haven’t received mine yet and have informed delivery, so know when my mail goes astray. 

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3 REPLIES 3

CreativeLeahG
Honored Contributor III

Contact seller support? 

SusanEileenEvan
New Contributor II

Thanks for your response.  🙂  What is the best way to do that?

PenguinPower
Valued Contributor III

Give them a moment.. checks weren’t mailed until just a few days ago and it is the postal services busy season… Cleared doesn’t mean it was cashed, just that it was cut and mailed.. I haven’t received mine yet and have informed delivery, so know when my mail goes astray.