How to see Direct Only Products in my Store on the App?

[MasterpieceCafe]

I have some products set to "direct only" but I'm not able to see them on my phone through the app? Is there a trick to using the app? (I'm not an app person at all).

I can see the products if I just use chrome on my phone, but I should be able to do this on the app too, right?

[Mark]

Hey @MasterpieceCafe,

Sorry to hear about this issue.

Is the option to filter to direct only missing on the app or are you opening a direct only product link on the app and it does not work?

Thank you.

[MasterpieceCafe]

I'm just trying to scroll to a direct product that I created. I can find it if I use my browser on my phone, but not in the app.

Full disclosure, I'm not an app person, but I'm trying! I'm sure it's something I'm doing wrong.

[MasterpieceCafe]

I know I'm doing it all wrong. The only way I can find my store is to search my store name. When I get to my store only 4 categories are visible, I did find a filter to sort by office products. I clicked "done" but That doesn't seem to work for me, the products don't change.

I'm sure this app makes sense to app people ... I just don't get it.

[Mark]

Hey @MasterpieceCafe,

Thanks for your reply.

Would you be able to share some screenshots of the error?

Thanks.

[MasterpieceCafe]

IDK that there is an actual error, I'm just not able to navigate the app properly. It's not intuitive for me. I suspect the app is designed for younger people (I'm 57) and although I consider myself moderately tech savvy, I'm just not an app person. I really don't understand the Zazzle app at all, I'll just stick to using Chrome on my phone if I really need to.

I appreciate you trying to help, but I think I'm just going to resign myself to not using the app. Thanks!

[ColsCreations]

Are you using the Android app or the Iphone version? It is my understanding that they are quite different and that the ios version actually lets you see your sales, a feature removed from the Android version years ago so I uninstalled it and never looked back. But I had time to kill waiting at an appointment yesterday so installed it to see what it's like these days.

Right off the bat I got this

I poked around a bit and they're not lying, it's def designed to be a shopping app for customers, not useful at all for Creators. There's no way to even go to your store nevermind going behind the scenes for back-end stuff. So it's not you; there is no option to filter to just direct-only as there is no back-end access from the app. I un-installed it after poking around.