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09-14-2024 11:04 PM
I'm not new to graphic designs but I am new to Zazzle. I LOVE it here! Anyway can someone help me out?
All of the posters I've created are .png images with a transparent background. Can someone verify that when a buyer chooses Instant Download, they will receive the .png with the transparent background instead of a flat .jpg.
Also, are there any rules in place about putting a few words in the description of each product that states something like "The instant download contains a .png with a transparent background". Is this common knowledge among buyers and not needed or allowed?
Thanks in advance for any help!
Solved! Go to Solution.
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09-14-2024 11:31 PM
I think the user can choose either a transparent or white background - they also have a choice of .jpg, .png, or .pdf. You can find details here: Instant Downloads Frequently Asked Questions | Zazzle Creator Playbook
Cat @ ZingerBug Designs
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09-14-2024 11:31 PM
I think the user can choose either a transparent or white background - they also have a choice of .jpg, .png, or .pdf. You can find details here: Instant Downloads Frequently Asked Questions | Zazzle Creator Playbook
Cat @ ZingerBug Designs
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09-15-2024 04:45 AM
Thanks for the link. Is it ok to specify in the product descriptions that it's available as transparent .png ?
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09-15-2024 06:46 AM
Yes.

