Font tool - please go back to the previous design.

[CherryLane]

Yesterday I worked on a new birthday invitation for about 3 hours.  I wasn't sure what font I wanted so I tried out several.  I would select a font, work with it a bit then look for a new one.  Every time I went to look at a new font it required clicking 5 times, just to get over to "All Fonts". In the 3 hours I was working on that card I must have clicked a hundred times, all trying to get back to "All Fonts".  Zazzle, please go back to the previous font tool or at least move "All Fonts" to the front of the line.  I appreciate trying something new, but this repetitive clicking is time consuming, aggravating and is not working.  

[CrazyMermaid]

I just experienced the new Font tool for the first time this morning. It is awful. Please put the old one back or at least make the All Fonts the first choice. It is slower and much more time consuming to use. It also covers up too much of the workspace. I spend a lot of time selecting the fonts for my Zazzle projects and this morning it took a lot longer. The fonts panel wasn't broken at all. It worked well and I really don't understand why it was changed. 

[Artellus]

If it ain't broke, don't fix it! Please go back to the "All Fonts" version.

[Sea-Change]

The new font tool is clunky, cumbersome, and time consuming. It takes way too many clicks to get to the list of all fonts, which i could easily see with the old Ux. The Ux real estate footprint is massive.

If you can't roll it back, then I concur to at least make All Fonts be the default view or one of the first choices. I've never worked with a Ux that makes it so hard to choose fonts.

[Connie]

Yes, PLEASE go back to the old font tool! I agree with everybody else that it is clunky and slow and hard to use, covers too much of the design, and is a real pain in the neck to get to All Fonts!

[sharondiaz]

100% agree. Very time consuming to use now.

[TriciaS]

I wholeheartedly agree with everything that's been said here!  The new font tool is terrible.  I am also wondering if some fonts are missing?  I can't seem to find Gothic Medium anymore.  Or maybe I just can't find it in this new system!  Ugh.

[Mark]

Hey all,

I can pass your feedback along to our team. Thank you. 

[BevStuff]

I don't like new font layout format. It's big, gawky and I particularly dislike the lateral scroll option list of font categories: favs, recent, casual handwriting, etc. With a mouse pointer, a drop down menu works better and I like seeing all the category options all at once. Not piece by piece on a scroll line, which feels so visually limited. Could we not have an option to revert to a drop-down menu for mouse pointer use and also an option for new scroll format on font categories for people who use their fingers on phones & pads to choose? This is a customary solution when a change is made to offer a choice of either old or new format preference. 

[Cat]

Not a fan of it either - it's a real space hog. Maybe I'll adjust once I get used to it, but it just seems like it requires a LOT of scrolling and moving around to get to all of the options. I do like the search option, but I just wish it was smaller relative to the rest of the screen - it's at least twice as wide as the old font window was.

[Connie]

I totally agree. I especially don't like the fact that "All Fonts" is at the very end! That is much more useful tab than "Popular," especially when we are trying to use new unique fonts, not the same old fonts everybody always uses. It looks like they are using a layout similar to Canva, but I liked Zazzle's old layout much better! I always find Canva's font tools clunky.

On a side note, am I the only one who can't get the fonts to actually WORK? If I click on the Bold or Italic option, or try to change a font, the design tool becomes unresponsive and then I get that dreaded "Reload or Continue and Try Again" popup.

[Zorinda]

It’s particularly tough to deal with on an iPad ☹️

[Sea-Change]

I agree 100%. The tool simply isn't workable for me. The box covers up so much of the design area, and it's unintuitive to find all the fonts. I want the old font UX back -- this is such a disuptive curve ball! FYI, there's a discussion in the Technical forum if people want to provide feedback to Zazzle there.

[James]

Thanks for your feedback. This was also flagged in the tech forum here, which we're now reviewing. 

[CherryLane]

My main complaint is constantly having to click that > arrow 5 times to scroll to the right to get to "All Fonts".  I feel like "All Fonts" should be first in line. We don't always know the name of the exact font we're looking for or what category it would be in. And constantly having to click to get back to "All Fonts" is very annoying.  

[Sea-Change]

Thank you, James!

[CherryLane]

Thanks for moving "All Fonts"!  Much better!

[BKMuir]

Thanks for Listening Z team. A fast turn-around for a "fix" - much better with ALL fonts at beginning of the line.