Is there a way to stop the Captcha?

prentissbarr
New Contributor III

Hi Zazzlers - Just curious if there is a way to stop the Captcha from popping up? As I post products, it triggers harder and harder Captchas (sometimes 4 or 5 tests/images) to get through to publish a product. Is this normal? I tend to work in productivity blocks instead of a few things each day, so it's just very challenging to be productive with the constant Captchas.

To Zazzle Admins: I wish there was a way for us to be verified as human once and as long as we're signed in to our creator account that it doesn't trigger the Captcha at all unless we've broken rules or done something wrong.

Would love your thoughts and expertise!

5 REPLIES 5

Sara_H
Honored Contributor III

@prentissbarr  What browser are you using? It could be your adblocker or an extension messing with permissions which in turn could trigger the captcha

Try turning your adblocker off and see if that cures it.

 

MOM
Valued Contributor

It happens on the iPhone (using Safari) too. Now I have a pretty old iPhone and one which is fairly new - it only happens on the newer iPhone. It’s time consuming and I wished I knew why it’s happening. I never changed anything on my settings. It never happened on the laptop (where I mostly use Firefox and Opera) either.

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prentissbarr
New Contributor III

Hi @Sara_H thank you for replying - I use Google Chrome and I don't think I have any adblockers on (at least not knowingly)

Sara_H
Honored Contributor III

@prentissbarr  It could be a chrome thing. Try firefox and see if that's any better

Zorinda
Contributor III

Switch to the Captcha voice challenge from the images. You only need to repeat a couple of words out of those spoken.  I find that’s pretty fast, it almost always is accepted on the first try (unless you can’t understand what the voice is saying which happens occasionally — just choose to do a new one).