? percent

Deb1
New Contributor III

? percent

Do not understand the break down on the money not sure about this. Is this because of the 3rd party or maybe it sold on Pinterest? I love Zazzle and enjoy making sales here but not too sure I will if my profit is cut. Is it something I'm doing wrong. Appreciate any advice. Thank you.

 

Qty Subtotal Rate Royalty Royalty (USD)

 3rd Party 5/15/2025 11:12:36 AM1$21.80
$1.15
14.9%
5.0%
$1.82 USD$1.82
5 REPLIES 5

Sara_H
Honored Contributor III

@Deb1  Please don't duplicate posts - you also asked this question in the Ambassador forum

the 14.9% is the royalty you have set and the 5% is an addon (you don't say what product it is so have no idea)

Zazzle now deducts a fee for the department that the product is in

https://help.zazzle.com/hc/en-us/articles/30810357489175-Ambassador-Referral-Commissions-Creator-Roy...

 

If you are getting sales - you are doing nothing wrong - you will earn less than you did before 1st April (as per the new T&Cs)

Congrats on the sale!

Deb1
New Contributor III

I'm sorry don't mean to be a pain in the butt, the 5% is what? It was ribbon. Is it because of the Ambassador program? Sorry, just trying to understand the math to this. I opt backout of the Ambassador program. I was also charged the 5% in February I was not a member of the Ambassador program then. I joined the Ambassador program on May 9, 2025 and cancelled it on May 13, 2025. All I am trying to do is just make sure that I get 14.90 % for myself how do I do that. Sorry, this is just confusing and overwhelming too much to deal with just liked it like it was simple. Thank you.

Deb1
New Contributor III

I also don't understand is the 5% amount that I lost or is 5% more I will be paid for the Ambassador program just really confusing no clarification when you read it. 

Deb1
New Contributor III

Thank you, please clarify for me. I do love Zazzle and enjoy it.

Deb1
New Contributor III

I read Florida Statutes for 20 years and were not as confused as reading this. It is like reading directions for a swing set could Zazzle please explain in layman's terms. Everything I read about this is confusing and if I'm confused, I'm sure other people are too.  Thank you for answering me I just need direction on how I make 14.90 percent and can move on to just enjoying creating and making sales.