Thermal Tumbler Type Not Found in Search

northwestphotos
Valued Contributor

Can someone please tell me why this particular thermal tumbler style cannot be found under its proper title? It is found coming up in "mug" searches only. This needs to be fixed!

https://www.zazzle.com/purple_geranium_floral_pattern_on_black_thermal_tumbler-256060286317835157 

3 REPLIES 3

LMGildersleeve
Valued Contributor III

Hi @northwestphotos , I just did a search in the search bar for "insulated" and the drop down suggested product type "insulated travel mugs" does include thermal tumblers. You can really see them if you toggle to the Newest feed.

I know the indexing is pretty much at a standstill right now. The last product to the category was uploaded on 12/4.

I hope that answered your inquiry.

Thanks so much for that explanation. But we shouldn't need to jump through hoops to find our products. It is thermal tumbler by name and we should be able to just use the keyword "tumbler" to find it. Why it's included with "mugs" is beyond me!