When do product "likes" update?

[Westerngirl2]

I kicked around which board to post this in, but does anyone know how long it takes for the "likes" counter on a product page to update after someone likes the product?

The ones I've checked haven't updated after 2 or 3 days.

Thanks!

[Marcia]

Just curious: do likes even matter in terms of affecting zrank or mp placement? Or is it just a vanity thing?

[Westerngirl2]

To tell the truth, I have no idea! I thought it a bit odd that they had been added to the notifications; never thought much about it until I saw a few notifications that someone had liked a product. Then I checked the product and found the counter still at zero. So I don't know what purpose it serves. Maybe someone from Zazzle can tell us?

[Creatingwhimsy]

Great question, I’d love to know that too.👍🏾

[Emma]

Hi @Westerngirl2 , 

2-3 days seems a little long here. Would you mind providing some example PIDs where you are expecting updates but not seeing them? We'll be happy to take a look. 

- Emma 🌻

[Westerngirl2]

https://www.zazzle.com/usa_flag_eagle_case_mate_iphone_case-179069020650689572

I was notified of a "like" two days ago. This one hasn't yet been updated, however, the other two that I checked now have been updated. I was notified 3 days ago on those two. So perhaps my question has been answered? It's not a big deal at all, but I think we are still wondering if the likes have any other value than making us feel good....which is always nice. But does it affect a product's rank or time in the MP if the product still hasn't sold?

Thanks!

[Scott]

Thanks for the example. We'll take a look.

It's certainly possible that someone Liked a product, but then un-Liked it a little bit later on.

[Marcia]

Hi Scott, 

Could we please get an answer regarding the importance of "likes" on Zazzle (zrank, product placement in mp) besides it being a feel good thing?     A. Yes?     B. No, it doesn't matter?

Thanks!

[angelafuller729]

It seems to, at least on the mobile app side... I have several items I've viewed from the Zazzle app that say "Trending! This item has been viewed 'x' times ... with a diamond icon"

[shellifitz]

I also would like to know if likes have any real meaning such as weight on search results, popularity or zrank @Scott 

[Scott]

I've reached out to find out a bit more about how Likes factor into Zrank and marketplace placement, but I haven't heard back. Traditionally, we haven't been able to share much relating to Zrank or marketplace rankings so I may not have much information to share here. I'll follow up if I hear otherwise.

[shellifitz]

Okay thank you for investigating for us! 

[Marcia]

Thanks, Scott. Hopefully you're allowed to clue us in a bit about any "like" benefits!

[klstock]

I have been wondering this too because ever since we got this notification bell, I will see that someone liked a product and then when I view the product the "like" does not show. It is on ALL recent/newer products for over the past month. The most recent new products that show likes are mid June (even though I get notifications that many of the newer products have been liked). 

I don't know offhand if it is doing it to older products too because those already had likes, so I don't know if the new "like" is counting because I don't know how many likes it already had....

But with the new products, it is easy to tell since they are starting at zero likes - so when I see (via the notification bell) that someone liked it but it still shows at zero, it is easy to tell the likes are not registering. 

[NPL]

I've noticed this a lot too, f.e.:

https://www.zazzle.com/z/xg13vs63?rf=238731775801296307

https://www.zazzle.com/z/z0k0a57x?rf=238731775801296307

https://www.zazzle.com/z/q5am7ixu?rf=238731775801296307

[klstock]

I still have no new likes showing on anything since June 12th even though I have notifications things were liked.  

[Boki]

Likes are not showing up for me, either,...

[EA]

Likes don't show for me either. I get notified.