TShirtfort
Contributor II

I wish Zazzle would auto fix things that get marked as discontinued because of color or a minor thing by just switching them to the not discontinued default. Example I have a watch that says discontinued but I click on it and it just says the keeper color is discontinued. (IDK what a watch keeper even is?) I try to change the keeper color but it doesn't always seem to take and just reverts to showing up as a discontinued item. I wish you guys would just switch to a neutral color for the item instead of me accidently deleting it and thinking every watch is discontinued. 

4 Comments
shellifitz
Valued Contributor

  I think the keeper is the round thing on the watch face.  either that or the band that holds the flappy part on the wrist...  Lol 

oph3lia
New Contributor III

👍I wish this too, please automatically switch to an available color option if the display color is out or discontinued. (Or make it an option we check on/off if you don't think everyone would want to).

Tshirtfort I find that it's been super slow for the page to show the new choice but they do stick. I've been having to wait about a day for the page and thumbnails to show the new color. 

 

 

Cian
Moderator
Moderator

Hey @TShirtfort ,

Thank you for the feedback, I'll be forwarding this to our Team now. 🙂

- Cian

RustyDoodle
New Contributor II

Yes, if it is unable to swap to another color, I hope there is a new tag to it for customers like out of stock, please choose an alternative color or something instead of tagging it as discontinued and hiding the product all together from the market place. I have tshirts and watches where the color option is not available and the products get set to hidden instead which is a bummer especially if the products have sales before.