'Add to Collection' from back end drop down not seeing collections

[Sara_H]

Possibly a glitch but thought I’d report it. From the back end drop down - add to collection - it’s not seeing any collections and is asking me to create my first collection? (have nearly 500 already)

Also had trouble adding https://www.zazzle.com/rustic_chalkboard_heart_be_my_bridesmaid_proposal_magnetic_invitation-256722731672647744 to a collection from the product page. When I type in a keyword it normally brings up collections featuring that keyword - but on this occasion ‘no collections found’. I had to type in the full title before it acknowledged it https://www.zazzle.com/collections/bridesmaid_proposal_cards_and_gifts-119788677209960152

Thanks for looking!

[Anne]

Yes, thanks for reporting, Sara-H, same here. Trying to add this product (https://www.zazzle.com/traditional_festive_christmas_wine_label-256391828738047835)  to a Christmas wine label collection (https://www.zazzle.com/collections/119919639395757440)

Looking forward to a day without tech issues

[Stade]

I cant add thingst so my collection.

When I try I see a screen that say make your first collection.

It dosent show my already done collections.

[Cristina]

I’m having the same issue. I’m not able to add products to collections anymore 

[DeeGee_Gifts]

Having the same issue

[CarolineBM]

I just wanted to write the same post! Same here!

[pixelway]

I’m having the same issue. I’m cannot add products to my collections anymore

[TreasuresbyLola]

Yup!  Having the same issue.

[TriciaS]

I’m having the same issue!

[Mark]

Hi all,

Thank you for flagging this. I have passed this on to the team now.

[GabiwArt]

Same here.

[Laura]

Same here. However, I was able to add it to the collection (in edit mode) by clicking “add products” to the collection.

[Marcia_Luce]

Yup, same here. Tried product page, backend & when I published new product. 

[Scott]

Engineering is aware. Should be fixed soon. Very sorry.

[Marcia_Luce]

Thank you, @Laura ! This workaround works for me as well. 😉

[Ibrahim-Abdalla]

@Scott  Problem solved, thanks

[Scott]

Should be fixed now. Sorry about that!

[Sara_H]

@Scott  still having trouble adding to a collection from the product page even when searching for exact title of collection - none found

https://www.zazzle.com/rustic_chalkboard_wedding_guest_book_mini_binder-256763011721856834 - was trying so see which collections this binder was in

• it works from the back end so big thumbs up for that 👍

[Ibrahim-Abdalla]

@Sara_H  You can add the product, and after adding it, go to collection, and then you can add the product easily

[Sara_H]

@Ibrahim-Abdalla  thanks