Authenticate for Chat without a Cell Number

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I’ve been on Zazzle (primary account) since I made my first purchase in 2005; selling since 2007.  I think that makes me pretty well authenticated :joy:, but regardless, am not interested in associating my cell phone number with a Zazzle account.  Or even my home number, really.  I don’t use the Zazzle app.

Is there a way to authenticate that I’m a real person to be able to use Chat without giving my cell phone number? 

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Can you please contact customer service (from your primary accounts email address), so they can authenticate it for you!

https://www.zazzle.com/about/ask

Thanks :slightly_smiling_face: 

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Thank you so much, Fiona!  I’ll do that. :blush:

ETA:  Reached out.  Once authenticated, I’ll Accept As Solution. :white_check_mark:

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YesItsRoy, I was also having this issue. I submitted an authentication request yesterday via the link Fiona provided and just got an email that it was done.  I now have access to chat.  If you also submitted a request yesterday I suspect that you’ll hear soon if you haven’t already.

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Thanks much! After reading this thread yesterday I contacted zazzle through the link posted and today got an email that my account was manually verified.

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It took a couple of reach-outs to Support, but it’s done.  Thank you, @Fiona !  

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