Background Not Removing On New/Transferred Item

[Jo_P]

I just made item 256307979485694860. I transferred from a can cooler. The cooler did have a background but once I transferred it, I removed it. This item does not have a background color selected on either side, and yet it is showing an off-white background in the previews on one side. It is there whether I am logged in or out. I can change it to a black background, and the preview changes to black. But then when I try to remove the color again, it goes back to the off-white. After I made this item, I tried transferring it to another item and it is also doing the same thing.

I have re-created the item now (not the number above) using a different product transfer, but figured I would mention if there is some kind of background glitch or transfer problem happening.

[Sara_H]

@Jo_P When I transfer to paper cups - the background color gets transfered to all the views - eg Auto Warping Front/Auto Warping Back/Manual Warping Front Background and Logos,Manual Warping Back - background and logos, Auto Warping Wrap, Manual Warping Wrap, background and logos

The background color is probably hiding in one of those layers. Double check each view

[Jo_P]

Ahhh you were right! It was the manual wrapping additional layer. Was just so weird because everything else look correct even though I had moved the design. I’m usually good about checking that, ugh.