The setting “lock aspect ratio is stuck.” Even if I take the check mark off, it will not allow me to cropp just one side of an image. It keeps cropping in “lock aspect ratio” mode.
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Have you tried holding the shift key while dragging the crop corners? That’s what worked of me.
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Thank you SAMACK! I also just noticed an update on that, posted today. Zazzle intentionally locked this feature and suggests using the shift key, just like you did. I never liked the new setting of cropping anyway and prefered the old way. Why make it complicated wen the simple way works just fine.
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I have the same problem since a few days, and as I work on an iPad, I can’t crop and hold shift at the same time… So I totally lost the previous cropping feature, and I’m terribly disturbed. 
@zazzle could you please do something for that issue for people working on iPad ?
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Thanks for the tip! Just want to reiterate how much I LOATHE this new cropping tool! I liked it soooo much better when cropping and re-sizing were separate tools - now the cropping tool resizes too and I find it almost impossible to crop something without accidentally re-sizing it. Is there some trick that I’m unaware of?
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I don’t like it either. It’s also not easy to use on an iPad, and I do most of my work on one, for convenience.
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Ugh thank you!! Sheesh, I feel like we JUST had the crop tool switched on us. I’m glad I found this thread because I’ve been trying like an IDIOT to crop everything apparently the wrong way for a week.
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@jophb Me too!
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For me the whole design tool is not easy to use on an iPad, LOL!
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