This morning I (unfortunately) had a cancellation, and I saw that the recipient’s name had been replaced with “cancellation.” Checking in Filters, I was rewarded with the ability to list only canceled sales. Is this new? This is something many of us have wanted, so why no announcement?
It’s been around in the filter as long as I can remember.
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I looked at the filters a long time ago and rejected them. Why? I’ve no idea, but in the meantime, pink is no longer the only way to spot a cancellation, given that they’ve begun replacing the recipient, which is what made me finally take a second look at filters.
This will help me when getting a cancellation on a sale that’s old enough to be practically unfindable.
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Showing “cancelation” isn’t a new thing though I don’t know what causes it to show that way instead of the recipient name. A year ago (July 2023) I had one customer who ordered, canceled & re-ordered the same item, then did the same thing about 2 weeks later - ordered, canceled & re-ordered more of same item. For whatever reason, one of those pink line-items on the Royalty History says just “cancelation” in the Shipped To column instead of their name & location. If I go back to May of 2020, there is one pink line-item that says just “order” in the Shipped To column.
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