Is anyone else having issues making a new collection? I go through all the steps but when I hit “create” nothing happens.
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I just tried to make a new collection and was unsuccessful. Nothing happens when I click “create”.
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Yes, same here. I tried several times to create a new collection today, but cud not. I thought if it’s happening only at my end !
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Same issue here! I have actually collections disappeared from the public store and when I try to create a new one, as you say “noting happens”! I wrote to @AnderBerry support , in case I get an answer I will share it!
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same here. once the Create button is hit, I’m sent into execution purgatory.
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Execution purgatory, that made me laugh!
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I had been having the same problem, and I think I stumbled on a (temporary) solution: I discovered that when I hit “Cancel” instead of “Create,” the new collection I was trying to create did indeed show up under Collections. Not sure whether that’s true for everyone, but worth a try.
Update: The two collections I created this way are not showing up under Collections in the store to which I assigned them; however, they are showing up in the general Collections under my profile (at least on the backend).
I have a slightly different spin on this and it seems to have worked to make a new collection that is both visible in all expected places and editable. I created a new collection and it froze when I hit Save (“execution purgatory” upthread). But instead of hitting cancel I scrolled back up to the arrow at the top left of the page that takes you back to your other collections. And there it was! So I went back in and it allowed me to make edits such as adding products and adding a banner and cover. So I left the website as a test and then came back and it was (and is) still there.
So either that is also a workaround or they are slowly fixing this. Or maybe hitting Cancel and hitting the back arrow to other collections do the same thing.
Unfortunately my Easter and business collections that got blanked out are still blanked out.
I can’t seem to reproduce this issue. Is this still happening? If so, can someone provide me with some step-by-step instructions on how I can reproduce this?
So, I had this happen like the others back on the 15th. I did the fake workaround that others are talking about and the collection showed up. That day, I added a few products and then the collection disappeared again. Since then I’ve just been waiting for it to magically reappear. It has not. When I saw your request here, I thought I might as well just make the collection again since it’s not there. So I made it. It let me create it and the same issue was not there. BUT then I refeshed by screen on the collections tab and both of them were there. The mystery one that disappeared on the 15th and the new one I just made. So I refreshed my screen again, and most of my collections were gone…like all of them. Because I’m a glutton for punishment, I refreshed the screen again and they were all back, except for the one that I created on the 15th. So I have a duplicate collection some where, but it looks like the ability to create collections is back for me.