Cat Mat department missing from co.uk store front

Sara_H · March 13, 2025, 2:55pm

Hi

Seems to be a department missing on co.uk store front

Home & Living > Pet Supplies > Cat Supplies > Feeding & Water Supplies > Mats

On .com store front

This is the department I have them in on .com

And when I go to edit - these are the options given to me (on.com)

When I do the same on .co.uk

It wants me to send them to Home & Living > Kitchen & Dining > Table & Kitchen Linens > Placemats

I have edited them today to try and kick them but if there is no matching department that may be the problem.

When I search for cat mats on .com - they all appear as expected on store front

and I have to use “cat mats” (with quote marks) for them to appear (on .uk store front)

they are unsearchable in the backend (using cat mats or placemats) - although car floor mats appear)

tldr -

These cat mats are missing from .co.uk store front

Thanks for investigating!

Sara_H · March 13, 2025, 4:53pm

edit to add - when I clear the search for cat mats on .uk store front - it says “Generic No Gifts” never seen that before