Over the past few days, I haven’t been receiving the usual email notifications from Zazzle letting me know when a customer has sent me a message. I have only discovered the new messages after logging into Zazzle and checking my messages directly.
Previously, I would receive an email notification whenever a customer contacted me, so this appears to be a recent technical issue.
Has anyone else noticed that these email notifications have stopped?
Update: It looks like the issue has been resolved!
This morning I received an email notification letting me know that a customer had sent me a message, so I’m back to receiving the usual customer message notifications.
Hopefully everything continues working properly, but I wanted to update the thread in case other designers were experiencing the same issue.
I should have mentioned that I do sometimes get the emails, but mostly not. I check my chat page every morning and evening just to be sure I don’t keep a customer waiting for a reply.