Chat Email Notifications Not Being Received

Hi, Zazzle Technical Team,

Over the past few days, I haven’t been receiving the usual email notifications from Zazzle letting me know when a customer has sent me a message. I have only discovered the new messages after logging into Zazzle and checking my messages directly.

Previously, I would receive an email notification whenever a customer contacted me, so this appears to be a recent technical issue.

Has anyone else noticed that these email notifications have stopped?

Hope it gets fixed soon :slight_smile:

I am experiencing the same issue.

Thank you. I have flagged this now for both of you.

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I’ve had the same issue for months.

Thank you, Fiona. I appreciate it!