Hi, can anyone help me figure out why my commission seems to be off on almost every sale? I do understand that not all products have a direct % calculation, but when I go back to check most of them the royalty calculator says I should be making the % that I’ve set.
I’m reading in an older community post that Zazzle cuts from the creator when the sale is referred. I didn’t realize that. But given that some of my products sold are pretty new, I think the referral source would be Google vs an affiliate. Does Zazzle also take a cut from Google referrals? That wouldn’t make sense unless it’s a paid Google ad. I think Zazzle was advertising a few of my products over the holidays, but I don’t think any of what’s sold recently is being advertised. I’m also seeing the same issues on some products sold with no referral source.
My commissions are set from 6% - 15% depending on the product and design, but most are 10%. Here’s one example where commission seems to be off by $6.44, but the royalty calculator says I should be getting an even 8% and this product doesn’t have any ‘upgrade’ options.
| 3rd Party | 10 | $403.40 | 8.0% | $25.80 USD | $25.80 |
Thanks!
