Creating a new product makes a duplicate

I just noticed that 8 of my newly created products also created duplicate listings. So I have duplicate listings that I did not create, they just appeared on the “products” page, in store management mode (not in the public store). I am afraid to delete the duplicates, I don’t know if maybe both listings will be deleted. 

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I just saw that a  product I created yesterday  duplicated - one has views, the other doesn’t but they show the same product number… 

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Yep, same experience

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I will flag this now!

Thank you!

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Yes, I created a product yesterday, and today I see two of them. Then I think, why did I create a duplicate? So I just say, let’s change at least the title and tags. When I change it, it changes in both products, and I was so lucky I didn’t erase the “repeated” one. I may also delete the other one, omg!

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@Fiona  I’m having the same issue. Several duplicates were created for newly listed products. Additionally, when I sort by “Last Viewed Date,” products that I just listed and haven’t received any views yet show up at the top. I’d like to add mockups to the products, but I’m not sure which product is correct. I don’t want to touch or edit them just in case.

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Hi,

I’m experiencing the same issue. Duplicate listings have appeared in my store, and for over a month now, the analytics graph hasn’t been showing any views or sales data — even though I know I’m getting views.The view count only shows up in Quick Stats, but not in the Views Insights section. There are no bars on the graph at all, even on days with known activity.Could you please look into this and let me know what’s going on?

Thank you.

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I’m encountering this same issue when editing my product information.
After uploading my products, I performed a group revision to update their titles and descriptions. However, instead of simply updating the existing listings, the system created duplicate or cloned versions of the products.

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Same here I m seeing double! Should we be deleted one of them? I have just pushed these out on socials already too… :tired_face: so don’t know which ones, I should be ditching? :neutral_face:

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Thank you, Flona.

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I’m having the same issue with duplicates on newly created products. I deleted the second set (4 products), but it deleted all of them, so I had to remake the products. Now I have triplicate copies of the same 8 greeting cards! What is going on Zazzle?

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I have the same, some of my products have somehow been duplicated, the same name, the same product number, on Zazzle only one is visible but in store management they are duplicated, they also appear when I select the ‘sold products’ option (although sales report does not show information about the sales of these products), but the ‘action’ menu doesn’t work, it doesn’t respond. They also appear as ‘hidden’ products, but the ‘action’ menu does not work either. I don’t quite know what to do because the duplicates are displayed, see they have few views while the products that appeared first don’t. 

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I’m having the same issue. I thought it was because I bulk edited a bunch of products that caused it, but it’s also happening after creating some new products. 

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I’m experiencing the same. Some products show up 2 or 3 times, but when I deleted all that were that were too many, the single one disappeared, as well! So don’t delete!!! 

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I’m having the same problem since 4 days ago, and the duplicates is still there until now.

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I’m having the same problem since 4 days ago, and the duplicates are still there until now.

Yes, they are connected to each other, when I change the product photo on a product, the duplicate also be updated.

Hi Fiona, 

This duplicates and no stat in View Insights started again. Please check.

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Don’t delete one. Both will go. I found this out to my horror :woman_facepalming:t2: You can see they are linked if you hide one as it will hide the other too.

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don’t delete them i did and now I’ve lost my products :disappointed_face: 

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Now newly created listings don’t appear at all. I created new listings a few minutes ago, they don’t appear anywhere.

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